Making a claim with Crombie Lockwood is really simple.


  • Contact our claims team on 0800 CLAIM 1 (0800 252 461) or If your cover is with Crombie Lockwood Managing Agency (Underwritten by Vero) call 0800 222 164

  • Email us at claimsteam@crombielockwood.co.nz

  • Complete and submit one of our interactive Commercial Motor or Property claim forms below

We have a dedicated response team to help you with your claim 24/7.

When you’re in a situation that could give rise to a claim, please:

  • Take immediate steps to minimise further damage.
  • Do not admit liability.
  • Claim Forms

How to choose your claim form:

If you are a business client please download a Commercial Claim Form, alternatively if you are business client on a SmartPAK policy please download a SmartPAK claim form.

  • Motor Vehicle Claim Form - Printable
    Download
    (193.78KB)
  • Motor Vehicle Claim Form - Complete Online
    Download
    (258.08KB)
  • Theft of Vehicle Accessories - Printable
    Download
    (192.28KB)
  • Theft of Vehicle Accessories - Complete Online
    Download
    (247.07KB)
  • Property Claim Form - Printable
    Download
    (219.75KB)
  • Property Claim Form - Complete Online
    Download
    (374.14KB)
  • Liability Claim Form - Printable
    Download
    (176.25KB)
  • Liability Claim Form - Complete Online
    Download
    (219.77KB)
  • SmartPAK Motor Vehicle Claim Form
    Download
    (82.33KB)
  • SmartPAK Motor Vehicle Interactive Claim Form
    Download
    (151.34KB)
  • SmartPAK Property Interactive Claim Form
    Download
    (265.92KB)
  • SmartPAK Property Claim Form
    Download
    (133.21KB)
  • SmartPAK Theft of Vehicles and Accessories
    Download
    (65.85KB)